TERMS OF SERVICE
These Terms of Use (hereinafter referred to as the “Terms”) set forth the conditions for use of MASAHIRO OKUNO ONLINE STORE (hereinafter referred to as the “Store”), operated by MASAHIRO OKUNO (hereinafter referred to as the “Company”).
By using the Store, customers are deemed to have agreed to these Terms.
Article 1: Scope of Application
These Terms apply to all relationships between the Company and customers in connection with the use of the Store.
The Company may revise these Terms as necessary, and any revised Terms will become effective upon being posted on this website.
Article 2: Account Registration
Customers may create an account with the Store.
Customers are responsible for ensuring that their registration information is accurate and up to date. If any false information is discovered, the Company may suspend or delete the customer’s account.
Customers are responsible for properly managing their account information and password and for any activities conducted using their account.
Article 3: Purchase of Products
Customers may purchase products through the Store.
A sales contract will be deemed to have been concluded when the Company sends an order confirmation email.
The Company may cancel an order due to stock availability, suspected fraudulent activity, incorrect product information, or other unavoidable circumstances.
Article 4: Made-to-Order and Pre-order Items
The Store may offer made-to-order and pre-order items.
Please refer to each product page for the estimated shipping schedule.
Shipping dates may be subject to change due to production schedules, material availability, or other unavoidable circumstances.
If the Company is unable to provide an item due to production-related circumstances or other reasons, the order may be cancelled and the amount paid will be refunded.
Article 5: Payment Methods
Customers may use the payment methods displayed on the Store.
Any issues arising in connection with payment may be handled in accordance with the terms and policies of the relevant payment service provider.
Article 6: Shipping
Products may be shipped within Japan and to international destinations supported by the Store.
Shipping methods, fees, delivery times, and other shipping-related matters are governed by our “Shipping Policy.”
Article 7: Returns, Exchanges & Cancellations
Returns, exchanges, and cancellations will be handled in accordance with our “Refund Policy.”
Article 8: Prohibited Conduct
The following activities are prohibited when using the Store.
・Activities that violate laws, regulations, or public order and morals
・Providing false information
・Placing fraudulent orders
・Impersonating another person
・Interfering with the operation of the Store
・Infringing upon the rights or interests of the Store or any third party
・Providing benefits to antisocial forces or engaging in similar activities
・Any other activities that the Company deems inappropriate
Article 9: Intellectual Property Rights
Copyrights and other intellectual property rights relating to images, text, designs, logos, and other content published on the Store belong to the Company or their respective lawful rights holders.
Unauthorized reproduction, republication, sale, distribution, or modification of such content is prohibited.
Article 10: Disclaimer
The Company will not be liable for damages arising from the use of the Store beyond the extent required by applicable laws and regulations.
Product colors and textures may appear different from the actual product depending on the customer’s device, display settings, or viewing environment.
Deliveries may be delayed due to weather conditions, transportation disruptions, customs clearance, carrier circumstances, or other events beyond the Company’s reasonable control.
Article 11: Changes to Services
The Company may change, suspend, or discontinue all or part of the Store as necessary.
Article 12: Handling of Personal Information
Personal information collected through the Store will be handled in accordance with our “Privacy Policy.”
Article 13: Governing Law & Jurisdiction
These Terms are governed by the laws of Japan.
Unless otherwise provided by applicable laws, any dispute relating to the Store will be subject to the exclusive jurisdiction of the Osaka District Court as the court of first instance.